01 Overview

docxdrop.com ("docxdrop", "we", "us", or "our") operates the website at https://docxdrop.com, a professional digital template marketplace. We offer downloadable document templates in Excel, Google Sheets, Notion, and PDF formats for business and personal use.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our website.

02 Data we collect

We collect information you provide directly to us, information collected automatically when you use our website, and information necessary to complete transactions.

03 How we use your data

We use the information we collect for the following purposes:

• To process and fulfil your orders and deliver your purchased digital products
• To send you order confirmations, download links, and receipts
• To provide customer support and respond to your enquiries
• To send you important service announcements and updates
• To improve our website, product catalogue, and overall user experience
• To detect, investigate, and prevent fraudulent transactions and other illegal activities
• To comply with our legal obligations and enforce our Terms of Service
• To send you marketing communications, only if you have opted in to receive them (you may unsubscribe at any time)

04 Data sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We share data with trusted third-party service providers who assist us in operating our website, processing payments, and delivering our services (e.g., payment processors, email delivery services, cloud hosting). These providers are contractually obligated to protect your data and may only use it for the specific purpose we engage them for.
• Legal requirements: We may disclose your information where required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email and a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.
• Protection of rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to safety.

05 Data security

We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Encryption of passwords and sensitive data at rest
• Access controls ensuring only authorised personnel can access your data
• Regular security assessments and monitoring
• Secure, reputable third-party payment processing — we do not store full payment card details on our servers

While we take all reasonable steps to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify you in accordance with applicable law.

06 Your rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data ("right to be forgotten"), subject to legal retention requirements
• Right to restrict processing: Request that we limit how we process your data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing of your data, particularly for direct marketing
• Right to withdraw consent: Where processing is based on consent, withdraw that consent at any time

To exercise any of these rights, contact us at swastoday@gmail.com. We will respond within 30 days. We may ask you to verify your identity before processing your request.

07 International data transfers

docxdrop.com serves customers globally. Your data may be processed or stored in countries outside your jurisdiction. Where data is transferred internationally, we ensure appropriate safeguards are in place — including standard contractual clauses and data processing agreements — to ensure your data receives an equivalent level of protection.

08 Children's privacy

Our website and services are intended for use by individuals aged 18 and over, or the age of legal majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at swastoday@gmail.com and we will promptly delete the information.

09 Policy changes

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. For material changes, we will also send a notification to your registered email address. We encourage you to review this page periodically.

Continued use of our website after changes are published constitutes acceptance of the updated policy.

10 Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us: